“After a successful human resources career for more than 10 years, I decided it was time to try a new field. I was able to secure a position as an IT business analyst in my organization and felt it would be extremely helpful to pursue a certificate in my new field. I received my undergraduate degree from the University of Delaware and wanted to continue my education with the same institution.”

“I have been out of school for more years than I’m willing to admit, so I was a little concerned about my ability to be a student while working in a new full-time position. The structure of the class was such that it kept me engaged, and the material was clearly laid out. The class was interactive, and the number of students was perfect to ensure my ‘voice’ was heard. The instructor had a vast and diverse professional background, so he was able to leverage his experiences to give us real industry examples of successes and failures, which truly drove the lesson home for me.”

“Completing this program has expanded my business analysis knowledge base while demonstrating to senior leadership my commitment level to the business analyst profession, and it gave me the confidence to pursue additional opportunities within my company.”

Shante Troy Garner completed UD’s Business Analyst Certificate and was recently promoted to project manager.